Shipping policy

We know you're excited to receive your order, and we want to make the process as simple as possible.

Shipping Rates

We currently offer FREE standard shipping on all U.S. orders.

Processing & Delivery

Orders require processing time before shipment. Once your order has been processed and shipped, you'll receive a shipping confirmation with tracking information when available.

Delivery times are estimates and may vary based on destination, carrier delays, holidays, weather, or other circumstances outside of our control.

Because we work with multiple fulfillment partners, items within the same order may occasionally arrive in separate packages.

Tracking Your Order

Once tracking information becomes available, it will be provided with your shipping confirmation. Please allow time for tracking information to update after your order has shipped.

Incorrect Shipping Addresses

Please review your shipping information carefully before placing your order. If you notice an error, contact us as soon as possible.

Once an order has entered processing or fulfillment, we cannot guarantee that the shipping address can be changed. We are not responsible for orders delivered to an incorrect address provided at checkout.

Lost or Delayed Packages

If your order appears to be significantly delayed or your tracking shows a delivery issue, please contact us so we can help investigate.

Where We Ship

At this time, ruthie ships within the United States only.

Questions?

If you have questions about your order or shipment, please contact us through our Contact Us page. We're happy to help.